Last updated: 25 August 2026
SOS Alert is developed by TechTenStein Services Pvt Ltd ("we", "us"). This policy explains what information the app accesses, why, and what we do — and don't do — with it.
SOS Alert is a personal-safety app with three features:
None of these features contact police or emergency services automatically. If you want that option, add a local emergency number as one of your trusted contacts.
| Data | Why we access it | Where it's stored / sent |
|---|---|---|
| Trusted contacts (name + phone number) | To know who to alert when you use the app's safety features | Stored only on your device. Never uploaded to us or any third party. |
| Location (GPS) | To include a map link in the SOS / Follow Me message | Sent only inside the text message to the contacts you chose, over your own carrier connection. We do not receive or store your location on any server. |
| SMS messages sent by the app | To deliver the SOS / check-in / Follow Me alert | Sent directly from your device using your phone's own SMS capability. We never see, route, or store the content of these messages. The app does not read your existing text messages — it only sends new ones you trigger. |
| Alert history (timestamp, approximate location, recipient count) | So you can see your own past alerts inside the app | Stored only on your device. |
| Device/usage data (app opens, feature usage, crash reports) | To fix bugs and understand which features are used | Processed by Firebase Analytics and Firebase Crashlytics (Google). See Google's Privacy Policy. |
| Advertising identifiers | To show ads that keep the app free — never on the SOS, check-in, or Follow Me screens | Processed by Google AdMob, gated by your consent choice (GDPR/UK/Swiss users) and, on iPhone, by Apple's App Tracking Transparency prompt. See Google's Ads Privacy Policy. |
| Purchase records (Premium subscription) | To unlock Premium features you've paid for | Processed by Google Play Billing, Apple StoreKit, or the Samsung Galaxy Store — we receive confirmation that you purchased, never your payment details. |
| Permission | What we actually use it for |
|---|---|
| Send SMS | Outbound only — sending SOS/Follow Me alerts. The app cannot and does not read your existing messages. |
| Location (while using the app) | Included in the alert message and, if you turn on Follow Me, shared live with your contacts. Never accessed in the background. |
| Contacts | Only to let you pick who your trusted contacts are. Your contacts list is never uploaded. |
| Notifications | To remind you before a check-in timer expires. |
Open Settings → Clear my data at any time to permanently delete your trusted contacts, alert history, and app preferences from your device, and reset your analytics identifier.
SOS Alert is not directed at children and we do not knowingly collect information from anyone under 13 (or the relevant minimum age in your region).
If we make material changes, we'll update the date at the top of this page. Continuing to use the app after a change means you accept the updated policy.
Questions about this policy or your data: contact@zoopet.in